Privacy Policy

Your privacy is our priority. Learn how we protect your data when using Magic Import.

Last updated: January 2025

1. Information We Collect

We collect:

  • • Account Information: Email, name, payment details
  • • Usage Data: How you use our service, API calls made
  • • Document Content: Files you upload for processing (temporarily)
  • • Technical Data: IP address, browser type, device information

2. How We Use Your Information

We use your data to:

  • • Provide the Magic Import service
  • • Process your documents with AI
  • • Handle billing and account management
  • • Improve our service and develop new features
  • • Provide customer support

3. Data Security

We protect your data with enterprise-grade security including encryption in transit and at rest, secure data centers, regular security audits, and automatic file deletion after 24 hours.

4. File Processing and Deletion

Important: All uploaded files are automatically deleted from our servers within 24 hours of processing. We do not store your documents permanently.

5. Third-Party Services

We use these trusted services:

  • • Claude AI (Anthropic): Document processing
  • • Stripe: Payment processing
  • • Vercel: Hosting and infrastructure
  • • Supabase: Database services

6. Your Rights

You have the right to:

  • • Access your personal data
  • • Correct inaccurate information
  • • Delete your account and data
  • • Export your data
  • • Opt out of marketing communications

7. International Transfers

Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place.

8. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Document files are automatically deleted within 24 hours. Account data is retained until you delete your account.

9. Cookies and Tracking

We use essential cookies for functionality and analytics cookies to improve our service. You can control cookie settings through your browser.

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

For privacy questions or to exercise your rights, contact us at:
Email: privacy@magicimport.ai
Subject line: Privacy Policy Question
Address: Magic Import, A Memory AI Platform Product